When you get the box just take out the flowers, trim the stems, and place the flowers in fresh water with the floral food provided. Change the water daily. You will get more specific instructions when you receive the package.
Our flowers DO NOT need refrigeration. They just need to be kept at room temperature with no direct light.
Our flowers will be travelling a couple of days to you, so when you get them they will likely be dormant. That’s totally normal, as they’ve been traveling in cold temperatures.